The Client Support Specialist I acts as a subject matter and product area specialist to provide support to our customer base utilizing Simplifile products, services, platform technologies, and workflows. As an escalation point, the Client Support Specialist I endeavors to deliver complete resolutions in a timely and consistent manner to address our customers' questions, c

The team is in charge of analysis, checks and monitoring for ICE Data Indices and Pricing & Analytics clients globally. A significant part of the job is working with global clients on a wide range of inquiries including market data, pricing valuation, rebalancing questions, methodology and product issues. The team is working with multiple ICE teams globally such as Data,

This group is responsible for the management, provisioning, reporting, and overall usage compliance of third party market data both internally and externally. Our remit To provide a value add service across ICE Data Services' multiple business lines. To establish a proactive, forward facing, service oriented group with a clear understanding of the value of the corporate s

Network Operations provides 24x7 support for the organization's global production network infrastructure by performing proactive routines that ensure service impacts are avoided. Staff members also interact with customers and peers in Operations and Engineering to facilitate effective handling of service requests and connectivity issues. The role of Manager, Network Opera

The Lead Business Analyst for Product Development is accountable for assessing users' business requirements, innovating solutions, and formulating detailed business requirements and functional specifications. Demonstrating autonomy throughout the project life cycle, this role actively contributes to technical specifications, spearheads requirement development, system desi

Intercontinental Exchange (ICE) is looking for a Junior Associate Software Development Engineer in Test for a role this summer. In this internship role, you will work with the Systems Analysts, Development, and Quality Assurance experts to learn both QA processes and test automation. As part of this you will learn to understand the business/product requirements, system re

As a Business Analyst within the Risk Data Governance (RDG) platform, you will be responsible for drafting business and functional requirements to support development and implementation of quality standards defined in the risk data governance framework for data validation and establish processes for the monitoring, reporting, and transformation of data. In this role, you

ICE Data Analytics platform providing best in breed risk analytics for the entire Fixed Income and Mortgage markets. Our growing technology systems are based on modern distributed architectures, including cloud based solutions, that provide scale, high availability, stability and the resiliency that our clients expect and demand of systems and data that fuel their enterpr

The selected candidate will join the Global Quantitative Research team at ICE which designs, implements, and supports enterprise quantitative models and systems. The primary responsibility of this position will be to drive all quantitative model research related items in the Clearing Houses while supporting other business lines at ICE (Exchange, Data Services, etc.). This

Nearly half the world's crude oil futures trade and clear on Intercontinental Exchange's state of the art electronic trading and clearing platforms. As a Senior Developer at Intercontinental Exchange you will play a key role in developing systems which provide clearing services to vital markets such as oil, sugar and cotton which are essential to economies around the worl

ICE Data Analytics, LLC (a subsidiary of Intercontinental Exchange, Inc.) is looking for a Lead Business Analyst to be part of the technology organization based in our Atlanta office. The Lead Business Analyst will collaborate with cross functional ICE Data Analytics Products, Engineering, Data Operations, Quantitative and QA teams to perform analysis for development of t

Development of highly performant, mission critical, 24 x 7 available Windows server applications that run in an operations center Interface with Clients, Software Development, Network Operations, Quality Assurance and Customer Service personnel to diagnose and correct problems Create and maintain documentation used by Operations personnel to support the servers on a day t

As a Senior QA Analyst you will work with the Systems Analysts and Development Teams to understand the business/product and system requirements. You will create and execute test plans and test cases. You will be responsible for maintaining QA artifacts by following the current standards along with coordinating test execution, training users, and providing user support. Re

Intercontinental Exchange Inc.'s Sustainable Finance team provides financial market stakeholders with insights into environmental, social, and governance (ESG) risks and opportunities. Our cutting edge technology and innovative approach to data analysis allow us to offer our clients a unique perspective on how their investment portfolios impact the world around them. We a

The Benefits Analyst will assist in managing the benefit function of the HRIS as well as the day to day administration of the North American benefit plans. Responsibilities Subject matter expert for HRIS system. Responsible for responding to employee inquiries/assistance with system processes. Organize and maintain systems reporting for benefits team and testing UI update